Privacy policy

Privacy policy

Last Updated: April 16, 2025

At Scoop Wholefoods UAE, your privacy is a top priority. We are committed to protecting your personal information and ensuring that your experience with us is safe and secure. This Privacy Policy outlines how we collect, use, and safeguard your information.


Collection of Personal Information

When you interact with our website, we may collect the following information:

  • Name, email address and contact details.

  • Billing and shipping addresses.

  • Payment details (credit/debit card information) for transaction purposes only.

  • Order history and preferences.

  • IP address and device information for security and analytics.


Use of Personal Information

We collect your information to:

  • Process and fulfill your orders.

  • Provide customer support and respond to inquiries.

  • Enhance your shopping experience through personalized recommendations.

  • Send updates about promotions, new products, or other relevant news (with your consent).

  • Ensure website security and prevent fraud.

Data Security

  • All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

  • We employ industry-standard encryption and security protocols to protect your data from unauthorized access.


Sharing of Information

We do not share your personal information with third parties except:

  • To comply with legal obligations or protect our rights.

  • With trusted service providers assisting in website operations (e.g., payment gateways, delivery services).


Cookies

Our website uses cookies to improve user experience, analyze traffic, and track website performance. You can manage your cookie preferences in your browser settings.


Your Rights

You have the right to:

  • Access and update your personal information.

  • Request the deletion of your personal data (subject to legal obligations).

  • Opt-out of marketing communications at any time.


Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.


Changes to This Policy

We may update this Privacy Policy periodically. Please review this page regularly to stay informed about how we protect your information.


Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Scoop Wholefoods General Trading LLC

GF-21, Springs Souk, Al Thanayah Fourth, Dubai, UAE
Phone: +971 58 551 6802
Email: [email protected]